Shipments and returns
Some of our stuff is made to order, generally pendants and apparel, others are ready to ship once you purchase, like pins, flags or posters. Made to order purchase may take up to 7 days of creation before shipping, we usually dispatch the rest within 3 days after the order is palced.
We always try to cut the cost of international shipping to the bare minimun, so we use Standard Correos Spain. Usually packes take up to 4-7 days for national deliveries (Spain), 7-10 for EU countries, 12-16 for USA and Canada, and up to 30 for Australia, South America and Asia. It doesn't provide a tracking number. If you want us to provide a tracking, you can select the (bit more expensive) certificate shipping.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them unless you contact us within the next 24h after the purchases. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We've never experienced any problem or extra cost at customs, but if it ever happens the extra cost relays on the buyer
All items can be returned except custom ones, being the buyer the one responsable for the shipping. Once returned, full refund/change of product will be applied